What I Don’t Like About Crumbl Cookies

What’s wrong with Crumbl Cookies? I’ve written a lot about these cookies and while there plenty of positive things to say about Crumbl (their S’mores Cookie for instance is one of my favorite flavors), not everything about the cookies meets expectations. Here’s what I don’t like about Crumbl Cookies.

Don’t Miss It! See the cookies that Crumbl has officially retired in my Cookie Graveyard post.

A Crumbl Funfetti cookie on a small stack of white plates.

To be super honest, I love the idea of Crumbl Cookies more than I love the actual cookies. The flavors are so fun, the social media videos so captivating, and the cookies themselves look (usually) so appealing, it’s hard to resist! HOWEVER, all that being said, I do think there are better cookies out there.

What I Don’t Like About Crumbl Cookies

The cookies are definitely a fun dessert and I certainly have my favorite flavors! But, there’s a few criticisms I have of the cookies overall:

Bland Flavors

Some cookies unfortunately taste like…nothing. Just kind of sweet and chewy. This is rather unappealing–especially for cookies that cost about $5 per cookie. I’ve noticed that the cookies seemed to have improved over the last few years, but bland flavors can still be a problem.

Underbaked Cookies

Crumbl likes to underbake their cookies, but sometimes this is taken to the extreme and fans have reported receiving cookies that were raw in the middle.

Poor Quality Control

Take a look through social media to see what Crumbl Cookies really look like (not the highly stylized video productions from their social channels) and you’ll see the wide variety of presentation efforts.

I’ve received mostly decent cookies, but there have been reports of some serious errors. Errors such as too much salt sprinkled onto Semi-Sweet Chocolate Chunk–a mistake that can render an entire cookie inedible.

I haven’t received anything that is too bad, but I was amused at the state of my Pink Doughnut Cookie where there five, just five, sprinkles on top.

Crumbl's Pink Doughnut Cookie on a plate.

My Key Lime Pie Cookie was also a little sad-looking:

A Key Lime Pie Crumbl Cookie on a plate.

The Shipped Cookies Aren’t Very Good

I bought shipped cookies exactly one time. I should perhaps try again for the sake of review, but they were just so bad I don’t want to waste the money.

Your mileage may vary, but each cookie I received was a lackluster replica of the in-store cookies. It was pretty disappointing. Homemade is 100% better any day!

A Crumbl Blueberry Muffin cookie with a bite taken out of it.

Bold Flavors Are Too Strong

One of the most controversial cookies Crumbl has produced is the Classic Pink Sugar Cookie. One of the criticisms of this cookie is that it has too strong of an almond flavor. Other cookies, particularly mint cookies, have been compared to toothpaste because they are overly flavorful.

Other flavors that have received this criticism are flavors like Watermelon, Bubble Gum, and even Cotton Candy. Both Watermelon and Bubble Gum are in Crumbl’s Cookie Graveyard, so Crumbl did take the negative feedback to heart!

Each Cookie is Four Servings

If you are cautious about calories or sugar intake, you’ll want to read the fine print before gobbling down a box of Crumbl Cookies. Each cookie is actually four servings (a whole cookie might be 600 calories or more!). So, they are great for splitting or saving for later, but not so great for a daily dessert.

What Crumbl Excels At

I don’t want this post to be all negative though.

Crumbl still remains quite popular though (900+ stores is nothing to sneeze at!) and they are truly passionate about creating new flavors and baking tasty cookies. I think the cookies have continued to improve (especially with fan feedback) and who could resist that giant menu of 300 tempting flavors?

More Crumbl Fun!

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